Customer Support
We're Here to Assist You
Welcome to Perfume Headquarters' Customer Support. We understand the importance of timely and efficient assistance, which is why we offer dedicated support through our online chat and telephone services. Our team is committed to ensuring your experience with us is smooth and satisfying.
How to Connect with Our Support Team
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Chat With Us Online:
- For immediate assistance, use our chat box feature, available on every page of our website at the bottom right corner.
- Our online chat support is available Monday to Friday, from 10:00 AM to 4:00 PM CST.
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Call Us for Support:
- You can also reach us by phone at 1-866-963-0176 during our support hours: Monday to Friday, 10:00 AM to 4:00 PM CST.
Our Support Services Include:
- Order Inquiries: Information on order status, shipping details, and any other order-related questions.
- Assistance with Returns: Guidance on our return process and help with initiating returns.
- Reporting Issues: If you receive a damaged or defective item, contact us for immediate support.
- Billing Questions: Queries about payments, billing issues, or other payment-related matters.
- General Support: Any other questions or concerns about our services or products.
Our Commitment
Our customer support team is trained and ready to offer accurate, friendly, and prompt service. We're here to address your concerns and provide solutions to ensure your satisfaction with each interaction.
Feedback
Your feedback is invaluable to us. We welcome your suggestions to enhance our services. Please feel free to share your thoughts and experiences with our support team.
Thank You for Choosing Perfume Headquarters! We Look Forward to Assisting You.
